Customs clearance is an important step in exporting goods from Bangladesh. It ensures that products meet government regulations, reach buyers legally, and avoid unnecessary delays or fines.
Many SMEs face problems because they don’t know the process or required documents. This guide explains the customs clearance process step by step, making it easy for beginners to understand.
Step 1: Understand Customs Clearance
Customs clearance means getting official approval from customs authorities to export your goods.
• It is required for all exports
• It ensures goods are legally shipped
• Without clearance, goods cannot leave the country
Step 2: Prepare Required Documents
Having all documents ready reduces delays and fines.
Common documents include:
• Export Registration Certificate (ERC)
• Commercial Invoice (shows product value)
• Packing List (shows quantity and weight)
• Shipping Bill or Bill of Export
• Transport or shipping documents
• Product-specific certificates (if needed)
Tip: Double-check all information for accuracy.
Step 3: Submit Documents to Customs
• Submit documents to the relevant customs house or port
• Provide accurate product and shipment details
• Declare the correct quantity, value, and type of goods
Note: Incorrect information may cause delays or fines.
Step 4: Customs Inspection and Assessment
• Customs may physically inspect your shipment
• They check documents and verify details
• Some duties or taxes may be assessed (most export goods get incentives)
Tip: Keep records ready for smooth inspection.
Step 5: Pay Duties and Complete Formalities
• Pay required customs fees (if applicable)
• Complete all official export procedures
• Obtain customs clearance approval
After approval, your goods are allowed to be shipped.
Step 6: Use Clearing & Forwarding (C&F) Agents (Optional)
• C&F agents handle documentation and procedures
• They help avoid mistakes and save time
• Useful for first-time exporters
Tip: Although optional, beginners often benefit from using an agent.
Current Situation for SMEs in Bangladesh
• Improved digital customs systems and port facilities
• Government support and export incentives for SMEs
• Growing global demand for Bangladeshi products
• Proper knowledge of customs helps SMEs compete internationally
Common Challenges for SMEs
• Incomplete or inaccurate documents
• Delays during inspections
• Lack of knowledge about customs rules
• Miscommunication with shipping or port authorities
Planning and preparation reduce these risks significantly.
Helpful Resources
• National Board of Revenue (Customs): https://www.nbr.gov.bd
• Export Promotion Bureau (EPB): https://www.epb.gov.bd
• SME Foundation: https://www.smef.gov.bd
• Bangladesh Bank SME Support: https://www.bb.org.bd/en/index.php/sme
• International Trade Centre (Trade Map): https://www.trademap.org/
These resources provide rules, trends, and guidance for exporting SMEs.
Final Advice for SME Exporters
• Ensure all documents are accurate and complete before submission
• Start with small shipments to gain experience
• Keep copies of all documents
• Seek guidance from customs experts or SME Foundation
• Stay updated on customs rules and export regulations
With proper preparation and knowledge, customs clearance becomes easier and helps SMEs export successfully.